We continuously monitor our caregivers through our Real Time Caregiver Watch System. Our caregivers clock in and out through our advanced telephone system that allows us to effectively track hours and attendance in real time.
In today's world, information is everything. Not only do we give you real-time information about what is happening in the home of your loved one, we also provide you full access to what is happening at any moment in time, on your computer, your tablet or your smart phone device.
For families, the ability to know that a caregiver has arrived to care for a loved one, and knowing what care is being delivered, provides much needed peace of mind.
Our Real Time Caregiver Watch provides:
Easy client/caregiver matching – caregivers are sorted by distance and filtered by match with client care needs. With our system we can fill an open shift or a caregiver cancellation in minutes.
See in real-time who is late for a shift – automatic alerts to both you and the tardy caregiver.
Transparency in our home care agency.
Commitment to efficient agency management, high service standards and making information about the course of care readily available to clients and their families.
Real Time Caregiver Monitoring provides Senior Concierge Providers with countless benefits, including reducing manual documentation and minimizing potential human errors. The data collected from our system easily integrates into our billing process, making it more accurate and efficient. It enables our team to actively manage our Caregivers' schedules and resolve any issues that may arise.
"We live in Westchester, NY, but my father of 85 enjoys spending his winters in Boca in Florida. He was never a good communicator. So we used to worry how he was doing. We are so pleased to have found Senior Concierge Providers. Senior Concierge Providers uses a high technology to update us on how he's doing, including his doctor's appointments and any changes in his medications. Having another set of eyes on him has given us great peace of mind." — Richard B.