Last year, we received a call from Joanne, the daughter of Carole, a 92 year old woman living in Lake Worth. She asked for a nice caregiver suitable to be a companion to her mother Monday-Friday, for four hours per day. Carole was still active but needed someone to help with light house cleaning, errands and companionship. After carefully assessing both Carole and potential caregivers, Senior Concierge Providers decided that Heather would be the perfect caregiver.
It did not take long for Carole and Heather to become great friends. Carole started to involve her caregiver in more social and administrative activities, including accompanying her to doctors' appointments, doing her grocery shopping and paying her bills.
She soon required more than four hours per day to fulfill all her responsibilities. Carole increased the hours to 12 hours a day, seven days a week. They did everything together from dining at restaurants to hairdresser and shopping excursions.
Unfortunately, after a few months, Carole's health significantly started to deteriorate. She could no longer be left alone. Heather became a live-in caregiver, taking care of everything.
They became so close that when Carole suddenly passed away, Heather was devastated. She knew so many things about Carole that the family asked her to stay an additional two weeks to assist them with the administration of the home. Even today whenever Heather talks about Carole, you can see a tear run down her cheek.